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This report evaluates these concepts, incorporating exclusive polling data and independent research, to make 20 recommendations, aimed at the government, financial institutions and civil society. Some of the most potent are listed below:
- The government must reverse its 1.25% National Insurance increase and reinstate the £20 a week Universal Credit uplift
- The government should scrutinise the exemptions underpinning the Buy Now Pay Later sector, and how it impacts consumers, and consult on advertising rules for BNPL products
- Insurance companies should fully implement the FCA’s Finalised Guidance for firms on the fair treatment of vulnerable consumers into their policies
- To help level up mental health care, Improving Access to Psychological Therapies (IAPT) services must set a higher minimum number of sessions nationwide, alongside standardising mental health reporting and publishing the data